Return Policy
Last Updated:
Rental Returns
At the end of your rental period, we will coordinate the pickup of the artwork. Our team handles all aspects of the return process, including careful packaging and transportation.
Early Returns
If you need to return artwork before the end of your rental period, please contact us at least 7 days in advance. Early return fees may apply as specified in your rental agreement.
Condition Inspection
Upon return, we will inspect the artwork for any damage beyond normal wear and tear. Normal wear and tear is expected and does not result in additional charges. Any damage beyond normal wear will be assessed and handled according to our insurance coverage terms.
Exchange Options
If you wish to exchange artwork for a different piece during your rental period, please contact us to discuss available options. Exchange fees and procedures will be explained at the time of request.
Extension Requests
If you wish to extend your rental period, please contact us before the end of your current rental term. Extensions are subject to availability and will be confirmed based on our scheduling.
Pickup Process
We schedule pickup appointments at your convenience. Our team will arrive at the scheduled time to carefully remove, package, and transport the artwork. You do not need to be present during pickup if arrangements are made in advance.
Contact Us
For questions about returns or to schedule a pickup, please contact us:
Email: infocenter@thorxianstyxil.world
Phone: +1 (510) 377-3337
Address: 8383 Wilshire Blvd #800, Beverly Hills, CA 90211, United States